This Privacy Policy explains how FreeToPlay (“we”, “our”, or “us”) collects, uses, stores, shares, and protects personal data when you use our mobile application and related services.
FreeToPlay is a free-to-play app where users can earn virtual coins, play minigames, and redeem eligible winnings for real rewards such as PayPal credit, Bitcoin, Ethereum, or other available reward options. The app is funded primarily through advertisements.
1.Personal Data We Collect
We may collect the following categories of personal data.
1.1 Account Information
When you create an account, we may collect:
- Email address
- User ID
- Account creation date
- Login provider information, for example if you sign in with Google
- Authentication-related data
If we use third-party authentication providers such as Firebase Authentication or Google Sign-In, your authentication credentials are processed by those providers. We do not store your password in plain text.
1.2 Guest Account Information
If you use the app as a guest, we may create an anonymous user ID to store your coins, game activity, rewards, and progress. If you later create a full account, we may link your guest account data to your registered account.
1.3 Gameplay and Transaction Data
To operate the app, we collect information about your in-app activity, including:
- Coins earned
- Coins spent
- Minigames played
- Game results
- Rewarded ads watched
- Daily rewards claimed
- Promo codes or referral codes used
- Reward requests
- Payout status
- Balance history
- In-app transactions
- Feedback submitted by you
This data is necessary to provide the app, calculate balances correctly, prevent abuse, and process reward requests.
1.4 Payout and Reward Data
If you request a payout or reward, we may collect and process data required to complete the reward, such as:
- Selected payout method
- PayPal email address
- Cryptocurrency wallet address, for example a Bitcoin Lightning or Ethereum address
- Requested payout amount
- Payout status
- Transaction references
- Fraud prevention checks
- Communication related to the payout
Please make sure that payout information you provide is accurate. Incorrect payout details may lead to failed or delayed payouts.
1.5 Advertising Data
Because FreeToPlay is funded by advertisements, we and our advertising partners may process advertising-related data, including:
- Advertising ID
- Device information
- App usage events
- Rewarded ad views
- Ad interaction data
- In-app segment information, such as your VIP status level and account type
- Approximate location, depending on ad network settings and consent
- Ad revenue estimates
- Ad callback data used to verify rewarded ads
- Consent status for personalized or non-personalized ads
This data may be processed by advertising networks such as Google AdMob, AppLovin MAX, Unity or other mediation and advertising partners used in the app.
1.6 Device and Technical Data
We may collect technical information such as:
- Device model
- Operating system version
- App version
- Language settings
- Country or region
- IP address
- Crash logs
- Performance data
- Security and diagnostic data
This data helps us keep the app secure, fix bugs, improve performance, and detect suspicious activity.
1.7 Usage Data
We may collect information about how you interact with the app, including:
- Screens visited
- Buttons clicked
- Session duration
- Features used
- Reward and payout activity
- General user behavior inside the app
We use this information to improve the app, understand user behavior, and optimize the user experience.
1.8 Communication Data
If you contact us, send feedback, or request support, we may process:
- Your email address
- Your message content
- Support history
- Technical information needed to solve your issue
2.How We Use Your Personal Data
We use your personal data for the following purposes.
2.1 Providing the App
We process your data to:
- Create and manage your account
- Save your coin balance
- Enable minigame participation
- Track wins and losses
- Process rewarded ads
- Enable daily rewards, promo codes, and referrals
- Process payout and reward requests
- Provide customer support
2.2 Reward and Payout Processing
We use payout-related data to:
- Verify your eligibility for rewards
- Process payout requests
- Prevent duplicate or fraudulent payouts
- Communicate with you about reward status
- Keep necessary transaction records
2.3 Advertising and Monetization
We use advertising-related data to:
- Show rewarded ads
- Verify completed ad views
- Credit coins after eligible ad interactions
- Measure ad performance
- Prevent ad reward abuse
- Serve personalized or non-personalized ads, depending on your consent and settings
2.4 Fraud Prevention and Security
Because FreeToPlay offers real rewards, we process certain data to protect the app against abuse, including:
- Fake accounts
- Bot activity
- Duplicate accounts
- Manipulated ad views
- Manipulated game results
- Suspicious payout requests
- Abuse of promo codes or referral systems
- Technical attacks or unauthorized access
If we detect suspicious activity, we may temporarily restrict or permanently block accounts, deny payouts, or request additional verification.
2.5 App Improvement and Analytics
We may use data to:
- Improve app stability
- Understand which features are used most
- Fix bugs and crashes
- Improve game balancing
- Optimize reward systems
- Improve user experience
2.6 Communication
We may use your email address to send:
- Account-related messages
- Security notifications
- Payout confirmations
- Important app updates
- Customer support replies
- Changes to our Privacy Policy or Terms
These messages are service-related and are not marketing emails.
2.7 Marketing Emails
If you give us your consent, we may use your email address to send you marketing communications, including:
- Bonus campaigns
- Promotions
- New minigame announcements
- Reward opportunities
- Special events
- App updates and offers
You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us at freetoplay.business@gmail.com.
Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.
We may still send you non-marketing emails that are necessary for your account, security, payouts, or service operation.
3.Legal Basis for Processing
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data based on the following legal bases.
3.1 Performance of a Contract — Art. 6(1)(b) GDPR
We process data where it is necessary to provide the app and its core functions, including:
- Account creation
- Gameplay
- Coin balance management
- Reward processing
- Payout requests
- Customer support
3.2 Consent — Art. 6(1)(a) GDPR
We rely on your consent for certain processing activities, including:
- Marketing emails
- Personalized advertising, where required
- Use of advertising identifiers, cookies, or similar technologies, where required
- Optional analytics, where required
You may withdraw consent at any time.
3.3 Legal Obligation — Art. 6(1)(c) GDPR
We may process and retain certain data where required by law, for example:
- Accounting obligations
- Tax requirements
- Legal claims
- Regulatory requests
- Fraud investigation records
3.4 Legitimate Interests — Art. 6(1)(f) GDPR
We may process data based on our legitimate interests, including:
- Fraud prevention
- App security
- Abuse detection
- Service improvement
- Debugging and crash analysis
- Protecting our rights and users
- Preventing unauthorized access
Where we rely on legitimate interests, we balance our interests against your rights and freedoms.
4.Advertising, Consent, and Third-Party Ad Partners
FreeToPlay uses advertising to fund the app and provide free gameplay and rewards.
We may work with advertising partners such as:
- Google AdMob
- AppLovin MAX
- Other ad networks or mediation partners
These partners may collect or receive data from your device, including advertising identifiers, device information, app interaction data, and ad performance data.
Where required in your region, for example in the European Economic Area or the United Kingdom, a consent dialog is shown before personalized ads are served. Where this consent dialog is available, you can change or withdraw your advertising consent at any time via Options > Ad Privacy in the app, or through your device’s advertising settings.
5.Third-Party Services
We may use third-party services to operate, secure, analyze, and monetize the app. These may include:
- Authentication providers
- Cloud hosting providers
- Database providers
- Analytics providers
- Crash reporting tools
- Advertising networks
- Ad mediation platforms
- Payment and payout providers
- Fraud prevention services
- Email service providers
These third-party providers may process personal data according to their own privacy policies. We recommend reviewing the privacy policies of the relevant providers.
Examples of services we may use include:
- Firebase / Google services
- Google AdMob
- AppLovin MAX
- PayPal
- Other payout or reward providers
The exact services used may change over time.
6.Sharing of Personal Data
We do not sell your personal data. We may share personal data in the following situations:
6.1 Service Providers
We may share data with providers who help us operate the app, such as hosting, authentication, analytics, advertising, email, support, and payout providers.
6.2 Advertising Partners
Advertising partners may receive data necessary to show ads, measure performance, prevent fraud, and verify rewarded ad views.
6.3 Payout Providers
If you request a reward, we may share the necessary payout details with the relevant payout provider.
6.4 Legal Requirements
We may disclose data if required by law, court order, public authority, or legal process.
6.5 Protection of Rights and Security
We may disclose data where necessary to detect fraud, prevent abuse, protect users, enforce our terms, or protect our legal rights.
7.International Data Transfers
Some of our service providers may process personal data outside your country, including outside the European Economic Area.
8.Data Retention
We keep personal data only as long as necessary for the purposes described in this Privacy Policy. Retention periods may depend on the type of data:
- Account data is generally retained while your account exists.
- Gameplay and coin transaction data may be retained to keep balances accurate and prevent fraud.
- Payout records may be retained for legal, accounting, tax, dispute, and fraud prevention purposes.
- Marketing email consent records may be retained as proof of consent.
- Support messages may be retained as long as needed to handle your request and protect our rights.
- Technical logs may be retained for a limited period unless longer retention is required for security or fraud prevention.
When data is no longer needed, we delete it or anonymize it.
9.Account Deletion
You can request deletion of your account and associated personal data. We provide account deletion options:
- Inside the app: Options > Delete Account
- Outside the app: free-to-play.net/delete
When you delete your account, we will delete or anonymize personal data associated with your account, unless we are required or permitted to retain certain data.
We may retain limited data where necessary for:
- Legal obligations
- Accounting or tax requirements
- Fraud prevention
- Security investigations
- Payout disputes
- Enforcement of our Terms
- Prevention of duplicate or abusive accounts
After deletion, you may lose access to your coins, progress, rewards, payout history, and account-related features.
10.Your Rights
Depending on your location, especially if you are in the European Economic Area, the United Kingdom, or Switzerland, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to object to direct marketing at any time
- Right to withdraw consent at any time
- Right to lodge a complaint with a data protection authority
To exercise your rights, contact us at freetoplay.business@gmail.com. We may need to verify your identity before processing your request.
11.Marketing Email Opt-In and Opt-Out
We only send marketing emails if you have consented to receive them or where otherwise permitted by applicable law. Marketing emails may include information about:
- Promotions
- Bonus campaigns
- New features
- New minigames
- Reward opportunities
- Special events
You can unsubscribe at any time by:
- Clicking the unsubscribe link in the email
- Changing your communication settings, if available
- Contacting us at freetoplay.business@gmail.com
Unsubscribing from marketing emails does not stop important service emails related to your account, security, payouts, or legal notices.
12.Push Notifications
If the app uses push notifications, we may send notifications about:
- Daily rewards
- Bonus campaigns
- Game updates
- Reward status
- Account or security information
Where required, we ask for your permission before sending push notifications. You can disable push notifications at any time in your device settings.
13.Children and Minors
FreeToPlay is not intended for children under the age of 18. We do not knowingly collect personal data from children below the applicable minimum age.
Because the app includes real rewards and payout options, users may need to meet additional age or eligibility requirements described in our Terms and Conditions.
If you believe that a child has provided us with personal data, please contact us at freetoplay.business@gmail.com. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it.
14.Security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:
- Secure authentication
- Access controls
- Encrypted transmission where appropriate
- Database security rules
- Monitoring for suspicious activity
- Fraud prevention systems
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
15.Automated Decision-Making and Fraud Checks
We may use automated or semi-automated systems to detect suspicious activity and protect the app from fraud or abuse. These systems may analyze:
- Account activity
- Ad reward activity
- Game activity
- Payout behavior
- Device and technical signals
- Promo code and referral usage
If suspicious activity is detected, we may restrict access, block accounts, reject payouts, or manually review the activity. You may contact us if you believe a decision was made incorrectly.
16.No Sale of Personal Data
We do not sell your personal data. We may share data with service providers and advertising partners as described in this Privacy Policy, but only for operating, improving, securing, monetizing, and providing the app.
17.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we may notify you by one or more of the following:
- Posting the updated Privacy Policy in the app
- Sending an email notification
- Showing an in-app notice
The updated version applies from the date stated at the top of this Privacy Policy.
18.Contact Us
If you have questions, requests, or complaints about this Privacy Policy or how we process your personal data, contact us at:
FreeToPlay